{"xsrfToken":"04a1f76ade431e2cd52ea4c77b6285e225cf2c52_lout","branding":{"id":"3","key":"sdd","name":"ServiceDesk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#248fbf","headerLinkHoverBGColor":"#248fbf","headerBadgeColor":"#248fbf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/12368b05-0da6-4ffa-831d-ddb1194aadfb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGI0MTU4NS1jMjNjLTQ0NjctOWQwNi04MTc3NGYyZTMxMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEyMzY4YjA1LTBkYTYtNGZmYS04MzFkLWRkYjExOTRhYWRmYiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODExNTQsIm5iZiI6MTczMjE4MDU1NH0.Sukl8en9Ds-8bU8W2Mvk9lXESnYzU4laY6uQhXuoFP8&client=10b41585-c23c-4467-9d06-81774f2e310a&mode=fit","logoId":"12368b05-0da6-4ffa-831d-ddb1194aadfb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bcb44ab-eda0-4fcc-87bb-6be97516c3c2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGI0MTU4NS1jMjNjLTQ0NjctOWQwNi04MTc3NGYyZTMxMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiY2I0NGFiLWVkYTAtNGZjYy04N2JiLTZiZTk3NTE2YzNjMiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODExNTQsIm5iZiI6MTczMjE4MDU1NH0.Sq6d6HvikJMmiykHPtI0UTFHBAVGuG6Hyi_GbAsM8jg&client=10b41585-c23c-4467-9d06-81774f2e310a&height=300&mode=fit","bannerMediaApiFileId":"8bcb44ab-eda0-4fcc-87bb-6be97516c3c2","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"sdd","projectId":10653,"serviceDeskId":3,"name":"ServiceDesk","description":"<p>Welcome! You can raise a request for ServiceDesk using the options provided. Also, if you haven't already, please create a Jira account to better track your open tickets and access page contents.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"40","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Hardware Issues</p>","icon":10705,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10705","groups":[7],"key":""},{"id":"36","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10814,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10814","groups":[7],"key":""},{"id":"37","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10804,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10804","groups":[7],"key":""},{"id":"38","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10808,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10808","groups":[7],"key":""},{"id":"31","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10789,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10789","groups":[7],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10796,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10796","groups":[],"key":""},{"id":"34","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10818,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10818","groups":[],"key":""},{"id":"39","name":"Vutility Internal Collaboration","descriptionHtml":"","callToAction":"Vutility Internal Collaboration","introHtml":"<p>Requires collaboration between functional teams</p>","icon":10702,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10702","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[40,31,36,37,38],"8":[39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dbccd601-d23a-351c-83ec-b650ccd7e429","appLinkName":"System Confluence","appLinkUrl":"https://vutiliti.atlassian.net/wiki","spaceKey":"SDD","spaceName":"ServiceDesk-Dev","spaceUrl":"https://vutiliti.atlassian.net/wiki/spaces/SDD","isServer":false},"labels":[],"projectKey":"SDD","serviceDeskId":3,"kbLinkDomainURLs":["https://vutiliti.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGI0MTU4NS1jMjNjLTQ0NjctOWQwNi04MTc3NGYyZTMxMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDY1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODE3NTQsIm5iZiI6MTczMjE4MDU1NH0.rWSO_zLTREeV0kP0AYi06GC-K0jfbO9gcU-ZMm-0lu4","targetCollection":"upload-project-10653","endpointUrl":"https://api.media.atlassian.com","clientId":"10b41585-c23c-4467-9d06-81774f2e310a","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vutiliti.atlassian.net/wiki","kbLinkDomainURLs":["https://vutiliti.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}