Jira Service Management

{"xsrfToken":"BP9F-965W-TGGF-B96K_4239023e13d640bef5376b4785fed95677089e33_lout","branding":{"id":"3","key":"sdd","name":"ServiceDesk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#248fbf","headerLinkHoverBGColor":"#248fbf","headerBadgeColor":"#248fbf"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/12368b05-0da6-4ffa-831d-ddb1194aadfb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGI0MTU4NS1jMjNjLTQ0NjctOWQwNi04MTc3NGYyZTMxMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEyMzY4YjA1LTBkYTYtNGZmYS04MzFkLWRkYjExOTRhYWRmYiI6WyJyZWFkIl19LCJleHAiOjE2NTcxODc4OTQsIm5iZiI6MTY1NzE4NzI5NH0.dkJpAWt7_DUxlOv0drS0DP06o8-gagJH_4Aqj-eC8lQ&client=10b41585-c23c-4467-9d06-81774f2e310a&mode=fit","logoId":"12368b05-0da6-4ffa-831d-ddb1194aadfb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bcb44ab-eda0-4fcc-87bb-6be97516c3c2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGI0MTU4NS1jMjNjLTQ0NjctOWQwNi04MTc3NGYyZTMxMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiY2I0NGFiLWVkYTAtNGZjYy04N2JiLTZiZTk3NTE2YzNjMiI6WyJyZWFkIl19LCJleHAiOjE2NTcxODc4OTQsIm5iZiI6MTY1NzE4NzI5NH0.Ku_pDorLVZAEKZuJ3lf8nkweR0ioRNp1gmyUjchPEn0&client=10b41585-c23c-4467-9d06-81774f2e310a&height=300&mode=fit","bannerMediaApiFileId":"8bcb44ab-eda0-4fcc-87bb-6be97516c3c2","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"sdd","projectId":10653,"serviceDeskId":3,"name":"ServiceDesk","description":"<p>Welcome! You can raise a request for ServiceDesk using the options provided. Also, if you haven't already, please create a Jira account to better track your open tickets and access page contents.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"31","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10789,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10789","groups":[7],"key":""},{"id":"32","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10805,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10805","groups":[7],"key":""},{"id":"33","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10810,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10810","groups":[7],"key":""},{"id":"34","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10818,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10818","groups":[7],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10796,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10796","groups":[],"key":""},{"id":"36","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10814,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10814","groups":[7],"key":""},{"id":"37","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10804,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10804","groups":[7],"key":""},{"id":"38","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10808,"iconUrl":"https://vutiliti.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10808","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[31,32,33,34,36,37,38]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dbccd601-d23a-351c-83ec-b650ccd7e429","appLinkName":"System Confluence","appLinkUrl":"https://vutiliti.atlassian.net/wiki","spaceKey":"SDD","spaceName":"ServiceDesk-Dev","spaceUrl":"https://vutiliti.atlassian.net/wiki/spaces/SDD","isServer":false},"labels":[],"projectKey":"SDD","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://vutiliti.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.thinktilt.proforma.lite.add-on__portal-form-create","name":"","html":"<div class=\"ap-container\" id=\"ap-com.thinktilt.proforma.lite.add-on__portal-form-create\">\n\n <div class=\"ap-content \" id=\"embedded-com.thinktilt.proforma.lite.add-on__portal-form-create\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.thinktilt.proforma.lite.add-on\",\n \"uniqueKey\":\"com.thinktilt.proforma.lite.add-on__portal-form-create\",\n \"key\":\"portal-form-create\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://pf-lite-v82.thinktilt.net/portal/3/create/?admin=false&xdm_e=https%3A%2F%2Fvutiliti.atlassian.net&xdm_c=channel-com.thinktilt.proforma.lite.add-on__portal-form-create&cp=&xdm_deprecated_addon_key_do_not_use=com.thinktilt.proforma.lite.add-on&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIwNzBkNjA5M2VhM2U1OTkwM2I4Y2MyYjZkNDVlYTU3YmEwNDE3NjRmZWFlNjA1MTA2MWFhZDdiNTQ4ZDI0ODZkIiwiaXNzIjoiYWIxMzdhMTMtMzAwNi0zOWYwLTg5ODktNjBiMmU1YTY1MjQzIiwiY29udGV4dCI6e30sImV4cCI6MTY1NzE4ODE5NCwiaWF0IjoxNjU3MTg3Mjk0fQ.KQlpK83_ZOEV4vbWw1bAPC-3aDxlydtkWvo_ZryGXTw\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImFiMTM3YTEzLTMwMDYtMzlmMC04OTg5LTYwYjJlNWE2NTI0MyIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNERCIsImlkIjoiMTA2NTMifX19LCJleHAiOjE2NTcxODgxOTQsImlhdCI6MTY1NzE4NzI5NH0.05dRScpNkf8lUiC1JNacPUBSb6b-NoJbEY4cy8_hsXg\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SDD\\\",\\\"id\\\":\\\"10653\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SDD\\\",\\\"project.id\\\":\\\"10653\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/Denver\",\n \"origin\":\"https://pf-lite-v82.thinktilt.net\",\n \"hostOrigin\":\"https://vutiliti.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}